Last updated: 12 March 2026
This Privacy Policy explains how Suits Finance B.V. (“Suits Finance”, “we”, “us”) collects, uses, stores, shares, and deletes personal data when you visit our website (www.suitsfinance.nl) or install or use our Shopify app (the “App”) that helps accountants and merchants consolidate US sales tax nexus, reporting, and filing outputs, including AI-assisted categorization.
This Privacy Policy applies to personal data we process in connection with website visitors and people who contact us, Shopify merchants and authorized users (including accountants) who install/use the App, and customers of merchants only to the extent their data appears in Shopify store data that the App accesses for its functionality.
Personal data means information relating to an identified or identifiable individual.
Suits Finance B.V.
Marathon 2, 1213 PH Hilversum, The Netherlands
Chamber of Commerce (KvK): 93996640
Email (general): contact@suitsfinance.com
Email (privacy requests): zakelijk@suitsfinance.nl
Phone: +31 6 11063137
For GDPR purposes, Suits Finance is the data controller for the personal data described in this Privacy Policy.
We may process personal data relating to website visitors, prospective customers and business contacts, merchants who use the App and their staff/authorized users, and merchant customers whose data is included in Shopify order/customer records accessed through the App.
We receive data directly from you (forms, emails, phone calls, support requests, App configuration inputs), from Shopify when you install/use the App and grant permissions, and from files/data you upload into the App (e.g., nexus settings, mappings, notes, export preferences).
Website and communications data may include your name, email address, phone number, company name/role and other business contact details, the content of messages you send us (e.g., support requests), and technical data such as IP address, device/browser information, and basic logs.
Shopify App data (Merchant Data) may include, depending on the permissions you grant in Shopify: store information (store name/domain and settings relevant to the App), orders/transactions (e.g., totals, timestamps, line items, discounts, refunds, tax lines, shipping), customer information associated with orders (e.g., name, email, billing/shipping address) where present in Shopify data and necessary for reporting, products and variants where needed for reporting consistency, locations (store/fulfillment locations), App configuration and inputs you provide (e.g., nexus states, filing periods, mappings, categorization rules), and exported outputs you generate (reports, summaries, filing-ready exports).
AI categorization inputs/outputs may include relevant data fields used to categorize transactions and create reporting labels/tags (for example: order line item descriptors, tax lines, shipping destination region/state, timestamps, and App configuration), plus the categorization labels/tags generated by the App. We aim to minimize the data used for AI features to what’s necessary for categorization and reporting.
We use personal data to provide the App and its features (including sales tax reporting and consolidation), perform AI-assisted categorization of transactions and tax-relevant data to improve speed and consistency, provide customer support and respond to inquiries, maintain security, prevent fraud/abuse, and monitor performance, improve and develop the App (debugging, reliability, feature improvements), communicate with you about service updates and important notices, and comply with legal obligations (e.g., our own tax/accounting obligations).
We process personal data under one or more of these legal bases: performance of a contract (to provide the App/services you request), legitimate interests (e.g., security, fraud prevention, service improvement, support), consent (where required, e.g., certain cookies/marketing), and legal obligation (e.g., tax/accounting compliance applicable to us).
We use AI-assisted features to help categorize transactions and organize tax-relevant reporting outputs (for example, grouping transactions and creating consistent labels for reporting and exports). The App provides tools and outputs to assist your workflows; you remain responsible for reviewing outputs, determining nexus obligations, and ensuring filings are accurate and compliant.
We do not use AI to make decisions about individuals that produce legal (or similarly significant) effects without meaningful human review. We aim to limit AI processing to the minimum data necessary for categorization/reporting.
If we use third-party AI providers to run AI features, they act as service providers/subprocessors and may process data solely to deliver the AI functionality, subject to contractual and security safeguards.
We do not sell personal data.
We may share personal data only as needed to provide the website/App and operate our business, for example with infrastructure/hosting providers (to host the App and store data), analytics and error monitoring providers (to keep the App reliable and secure), customer support and communication tools (to respond to you), AI service providers (where applicable) to deliver AI-assisted categorization, professional advisors (legal/accounting) where necessary, and authorities where required by law.
We aim to store and process data within the European Economic Area (EEA). If data is processed outside the EEA (for example, by certain service providers), we will use appropriate safeguards required under GDPR (such as Standard Contractual Clauses) and apply reasonable security measures.
We retain personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Website/contact data is retained as long as needed for communication, support, and our legitimate business purposes, and as required for legal obligations (e.g., business/tax recordkeeping).
Shopify App data (Merchant Data): except where prohibited or varied by applicable law, we delete (or anonymize) Merchant Data within 30 days when you uninstall the App, when the data is no longer required to provide the App, or when we receive an enforceable deletion request (including requests routed via Shopify’s privacy processes). We may retain limited data where necessary to comply with legal obligations (e.g., billing/tax records), resolve disputes, enforce agreements, and maintain security and prevent fraud/abuse.
If our App processes Shopify customer data, Shopify may send privacy-related requests (including customer data access or deletion requests, and shop data deletion events such as after uninstall). We handle applicable requests in accordance with Shopify requirements and applicable law, including deleting or anonymizing relevant data within the required timeframe, subject to legal retention exceptions.
We use reasonable technical and organizational security measures designed to protect personal data, including access controls, least-privilege permissions, secure storage, and monitoring. No method of transmission or storage is completely secure. If you have questions about our security measures, contact us.
Depending on your situation and applicable law (including GDPR), you may have rights to access your personal data, correct inaccurate or incomplete data, request deletion, object to certain processing, restrict processing, data portability, withdraw consent (where processing is based on consent), and lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
How to submit a request: email zakelijk@suitsfinance.nl. We generally respond within 30 days. If a request is complex, it may take longer; we will inform you accordingly. We may ask you to verify your identity.
We use cookies to operate the website and understand usage. Where required, we request consent. We may use functional cookies (for basic website operation), analytics cookies (to measure and improve), and marketing/tracking cookies (only where enabled/consented).
Our website and App are not directed to children. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will update the “Last updated” date and, if changes are material, we may notify you via the App, website, or email.
General Inquiries
contact@suitsfinance.com
Privacy Questions
zakelijk@suitsfinance.nl
Phone
+31 6 11063137
Address
Marathon 2, 1213 PH Hilversum, The Netherlands
© 2026 Suits Finance B.V. All rights reserved.